TRANSPORT ASSOCIATES' NETWORK (TAN)

Fuller details on our individual members

Kristine Beuret MSc, FCIT, FIHT, MRS

based in LEICESTER

Tel: (+44) (0)116 285 8604 ; Fax: (+44) (0)116 285 7637 ; E-mail

Kristine Beuret, Director and the founder of Social Research Associates, has a special interest in the ways social scientists can work with planners, engineers and transport providers to develop policies which are also understandable, acceptable and user-friendly to the public. She has expertise in the part played by public perceptions in influencing decisions about the use of transport systems. Kristine's previous experience includes working for the World Bank, the American Senate, the Department of Transport and various universities, and in recent years she has advised the House of Commons Transport Committee. She is a member of the Disabled Persons Transport Advisory Taxi Group, the Logistics Directors Forum and also serves on the management committee of the Pedestrians Association. Kris is also interested in improving the standard of transport education and is the Chief Examiner for the Institute of Logistics and Transport. Kris has also written widely on social aspects of transport, made many TV and radio appearances and has authored a number of books - on Marketing in Local Government and on Transport and Public Consultation.

Previous Employment

Lecturer at De Montfort University, University of Sussex & City of London Polytechnic
Liaison Officer between Dept. of Transport & Transport and Road Research Laboratory
Administrator and Resource Officer, World Bank
Researcher at US Senate
Assistant to Labour Member of Parliament
Administrative Officer - Parliamentary Pressure Group
Researcher at University of Surrey
Administrator, Institution of Mechanical Engineers

Education

BSc (Sociology) London University
MSc (Urban Policy & Planning) George Washington University

Professional Qualifications

Fellow of the Chartered Institute of Transport
MMRS (Member of Market Research Society)
Fellow of the Institute of Logistics & Transport
Fellow of the Institute of Highways & Transportation

Professional Service

Member of DPTAC (Dept. of Transport's Disabled Persons Transport Advisory Committee: Working Group on Accessible Taxis)
Member of the Logistics Directors Forum
Chief Examiner and Vice Chair of Institute of Logistics and Transport's Education & Policy Committee, Past Chairman of East Midlands Section & Member of East Midlands Regional Transport Task Force
Advisor to House of Commons Transport Committee (re investigation into taxis & private hire)
Member of Association of Town Centre Managers' Community Safety Policy Group
Member of Dept of Transport Policy Advisory Group on Walking
Member of Institution of Civil Engineers Working Group on Research into Behaviour & Congestion
Member of Women's Transport Network

Voluntary Service

Organiser for National Women's Aid Federation
Chair of Pedestrian Association Leicester Group

Publications

Marketing in Local Government (Financial Times, 1998)
Many Conference Papers, articles and Broadcasts

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Bill Billington

based in LONDON

Tel / Fax: (+44) (0)20 886 0898 ; E-mail

Bill Billington has been an independent consultant since April 1998

Services Provided

Support, advice, facilitation and mediation, principally in the fields of

Roads administration, management and policy
Administration and organisation of, and policy on, other transport areas
Government administration and financial management more generally
Information collection and analysis, and research management.

He has extensive high level experience of these areas, gained while working as a senior civil servant in the Department of Transport and its successor, the Department of the Environment, Transport and the Regions (DETR), and the Highways Agency, where he was a Board Member. He was Director Network Management and Maintenance, responsible for the operation and development of the motorway and trunk road network, in the Department of Transport from 1991-94 and in the Highways Agency from 1995-96.

As an independent consultant his clients have included the World Bank, European Commission, Highways Agency, DETR and RAC Foundation.

Selected Achievements

Contributing to and membership of the steering committee for the RAC Foundation's independent inquiry "Motoring towards 2050" (2001-02)
Study of Inland Navigation Responsibilities for the DETR (2001)
Co-author of the report "Transport Skills for the New Millennium" for the Rees Jeffreys Road Fund (published 2000)
Reviewing the options for the future development of the Highways Agency including assessment of arrangements for roads administration in other countries (1996-97)
Setting up radically new arrangements for agents to manage the strategic network of motorways and trunk roads, bringing in private sector expertise (1996)
Planning and initial establishment of the Highways Agency to manage, maintain and improve the strategic network (April 1994); and restructuring the Agency (1994-95)

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Andrew Boyle, MA, C.Eng, MICE

Andrew Boyle Associates Ltd

based in SEVENOAKS, Kent

E-mail

Andrew Boyle has 23 years experience in government service, firstly in the highways field. He took early retirement in March 1997 from the post of Head of Engineering Policy Division in the Highways Agency. Before that he worked with contractors, Tarmac and R M Douglas, respectively on site and in the design office, consultants Sir Owen Williams on the RE's staff for the M6 Midland Links Motorways and in the bridge design office at the Warwickshire Sub-Unit of the Midlands Road Construction Unit. In June 1997 he set up his own consultancy practice. He has worked on European Community projects both in DRIVE 2 and Phare programmes, the latter involving work in Poland. He is contributing to a book on Highway Engineering.

Services Provided

Advice on government administration particularly in relation to technology issues.
Advice on the institutional, regulatory and cultural aspects of the implementation of new technology in transport.
Network referencing in the use of GIS and ITS.
Value for Money.
Quality
Specification and Standards Issues.

Selected Achievements

Currently carrying out a contract with the Japanese Ministry of Construction as their UK information provider.
Overall Project Manager for the computer-operated variable speed restrictions trial on the M25, which has resulted in a 28% reduction in personal injury accidents, and the stabilisation of traffic flows.
Chaired, for 3 years, a group of experts from Western European governments dealing with standardisation issues in relation to roads, including carrying out negotiations with the European Commission.
Was responsible for development of the policy on value for money and quality in the procurement of construction and design contracts by the Highways Agency
Represented the UK on a European group of experts dealing with standardisation of network referencing and data interchange issues.
Was responsible for the development of motorway contraflow systems in the mid 1970s, when they were first introduced.
Was project manager for several major road schemes in the midlands and London, both in the planning and design and construction stages. Also designed several bridges in the Midlands early on in his career.

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David Crawford, BA, MCB

David and Elizabeth Crawford Technical Editorial Consultancy

based in BROMLEY, Kent

Tel / Fax: (+44) (0)208 464 4708 ; E-mail

David Crawford is a technical communicator, editor, researcher and project manager of dissemination and marketing exercises, with 25 years' experience of professional communication in the fields of transportation and the built environment. He has written for the Times, Financial Times and International Investor (New York); contributes regularly to World Highways and Tecno Vial Mundial; is contributing editor of ITS International; and edits Asphalt Now for the Asphalt Industry Alliance. He regularly reviews ITS progress in Europe for Fine Research (US), an affiliate of the Intelligent Transport Society of America.

Services Provided

Technical writing
Copywriting
Editorial services
Report writing
Public relations strategy and advice on implementation
Technical research
Market research
Media relations consultancy
Marketing consultancy

Selected Achievements

Planning Adviser to London Chamber of Commerce and Industry.
Royal Institution of Chartered Surveyors Journalist of the Year.
Launch Editor of Intelligent Transport Systems International, later the official journal of ITS America.
Manager of international PR campaign for Otis plc.
Market research consultant to 3M for a survey of the use and care of safety wear in transport and related industry contexts, aimed at influencing European standards development.
Research for, and editing of, brochures on EU-funded ITS projects, within the TEAM and ANIMATE dissemination projects.
Project manager of a scoping study on the UK Government's Transport Direct passenger information initiative for the Welsh Assembly Government.
Research consultant for an international survey of GPS-based electronic fee collection (EFC) systems.
Member of the Advisory Board of the Interchange conference and exhibition programme promoting integrated transport.
Technical adviser to the PR consultants to the Fastway Consortium, which is developing improved public transport in the Gatwick Airport area.
Author of British Building Firsts and Technical Literature: Getting it Right (published in association with the London Building Centre).

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Alastair Duff

Transport Strategy Adviser

based in Newbury, Berks.

Tel: (+44) (0)1635 49472 ; Fax: (+44) (0)1635 44935 ; E-mail

Alastair Duff worked for BAA for 30 years, covering all aspects of airport and terminal planning and management, road and rail mass transport development and large scale commuter planning. He took early retirement in 1998 from the post of General Manager, Transport Strategy based at Heathrow. Prior to that he had been General Manager Heathrow Express, General Manager Ground Operations, General Manager Terminal 4 and Managing Director, Aberdeen Airport Ltd. In 1998 he established himself as an independent consultant advising organisations on transport strategy, sustainable travel planning and integrated transport applications. He wrote the Guidance Note issued by DETR on establishing Airport Transport Forums, advised DETR on best practice standards for travel information sites on the Internet worked for the OECD on the role of airports regional multi modal transport interchanges.

Services Provided

Advice on:

Airport and passenger terminal planning and management.
Customer service programmes.
Project management of airport related schemes.
Developing medium to large scale commuter travel plans.
Best practice in the use of the Internet in providing travel information.
Establishing Transport Forums and Partnerships.

Selected Achievements

Establishing the first Airport Transport Forum in the UK (now required for all airports under Transport White Paper) and chairing this for the last 9 years.
Developing the design and operating parameters of Heathrow Express between 1990 and 1992.
Project managing a variety of major engineering projects at Heathrow, including the Main Tunnel rebuild, Terminals 1 and 4 extensions and the BA early bag store.
Development, building and funding of the first motorway bus lane in the UK on the M4 Spur to Heathrow.
Creating the BAA Transport Policy and putting in place the UK's largest site travel management scheme.
Developing Heathrow into the UK's busiest coach/bus hub.
Chairing West London Transport Group, achieving a significant level of funding grants to improve orbital transport network conditions.

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Terry Mulroy

Transport Planning (International) Ltd

based in BIRMINGHAM

Tel: (+44) (0)121 333 3433 ; Fax: (+44) (0)121 359 3200 ; E-mail

Terry Mulroy has over 30 years experience in the field of transportation engineering with particular emphasis on transport policy, urban transport and traffic systems management. He has directed projects in respect of work in many historic towns and cities and pioneered work in traffic calming and lorry management in the London Area. His early career was spent designing and implementing traffic management schemes in the London area. More recently he has worked on projects for the European Commission, particularly in the field of transport telematics. Over his professional career he has represented both public and private sector clients, including the Department of Transport, at Public Inquiries.

Qualifications

Honours Diploma of Loughborough College in Civil Engineering
Diploma of Imperial College (University of London)
Master of Science (Cornell University USA)
Fellow of The Institution of Civil Engineers (UK).
Fellow, Association of Consulting Engineers.

Selected Achievements

Development of transport policies and strategies at local, regional and national levels. Preparation of Structure Plan, UDP and TPPs.
Design and implementation of urban traffic and environmental management (including parking) schemes for many historic cities and smaller towns, schemes including innovative lorry management proposals designed to assist the freight industry and the environment.
Work for the European Commission has involved evaluation of proposals for Telematics and Energy issues in Transport and Institutional issues affecting the implementation of transport telematics.
Development of route safety appraisals and safety audits. Member of development group for Road Safety NVQ's.
Project Manager for wide range of traffic engineering measures including parking schemes, direction signing, junction improvement, signal schemes and bus priority measures.
Chaired two inter-Institutional Working Parties concerned with Paying for Transport and Transport 2020 - An engineer's view of what an excellent transport system could look like. Former Chairman of Institution of Civil Engineer's Transport Board.

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Jean Hopkin

Jean Hopkin Research Services

based in BRACKNELL, Berks.

Tel / Fax: (+44) (0)1344 422991 ; E-mail

Jean Hopkin is an experienced social scientist specialising in social and transport research, road safety, Intelligent Transport Systems and evaluation. She has extensive research experience in design, analysis and management of a wide range of transport and road safety projects, and is the author of over 40 research publications. Jean has worked freelance as an independent consultant since 1995, having previously been employed at the Transport Research Laboratory as a researcher, team leader and project manager. In addition to her consultancy work she is also a Senior Researcher at TRL on a part-time basis.

Services Provided

Literature reviews
Collaborating on research projects
Designing research and questionnaires
Analysing surveys and data
Technical editing
Writing reports and proposals
Providing technical advice

Selected Achievements

Evaluation expert in TEMPO Secretariat project supporting the European Commission in providing evaluation guidance to large scale projects impmlementing Intelligent Transport Systems (ITS) on the Trans-European Road Network.
Project manager for IBEC Secretariat 2003-2006, supporting the work of an international working group on benefits and costs of Intelligent Transport Systems.
Author and contributor of case studies and text for evaluation chapter of PIARC ITS Handbook (2nd Edition), a key resource for ITS professionals around the world.
Author and editor of best practice case studies on traveller information services in Europe for the EC-funded ATLANTIC project.
Contributor to work on evaluating the effects of Intelligent Transport Systems in several projects for the European Commission, including EUROSCOPE (demonstration of ITS in urban transport) and ENTRANCE (a project on energy and transport).
Analysis of national road accident database to identify factors associated with the high proportion of casualties receiving fatal and serious injuries in accidents on rural roads in Scotland.
Contributor to work on Validation Quality in CONVERGE (for the European Commission), provided guidance for projects to use in preparing Validation Plans, reviewed evaluation plans and project results for projects demonstrating transport telematics applications.
Support for TAPESTRY project preparing Evaluation Plan for publicity measures in European case study areas encouraging modal shift towards sustainable transport.
Co-author of Fact Sheets for CARISMA telematics project analysing and reporting case studies on factors behind the success of Intelligent Transport Systems implemented in a series of European cities.
Editor and contributor to the first comprehensive study assessing the benefits of Road Transport Telematics in the UK.
Member of team designing methodology for evaluating proposals and projects using Intelligent Transport Systems to manage traffic on the Trans- European Road Network.
Secretary to Clear Zones Working Cities Group, working with local authorities, industry and consultancies to promote the develop Clear Zones in towns and cities of the UK.
Project Manager for the development of two National Vocational Qualifications in Road Safety, and three Transportation NVQs for all transport professionals in the UK.
Project Manager for UK Department of Transport's research programme on the costs and consequences of road accidents. Developed values for the cost of road accidents and casualties to the nation.
Carried out qualitative research into public attitudes to parking and parking behaviour and edited major review of research on parking policy and behaviour.

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Finella McKenzie

based in BRIGHTON

Tel/Fax: (+44) (0)1273 390512 E-mail

Finella is a transport policy and research consultant. Her expertise includes analysis of legal, institutional, organisational and socio-economic issues; and the formulation, management and evaluation of transport policies and programmes. She has extensive experience at the national and international level. In the UK she works with the Departments for Transport and Trade and Industry, the Highways Agency, industry, research and regulatory bodies; internationally - with the European Commission, the Organisation of Economic Cooperation and Development, and several UN Agencies including the International Maritime Organisation and the UN Conference on Trade and Development. She covers all transport modes, intermodal and freight transport and transport security.

Services Provided

analysis of legal, institutional, socio-economic and organisational issues arising from, and impacting on, transport policies and the deployment of new technology and transport services.
formulation, management and evaluation of local, national and international transport policies and research programmes.
briefings for, and negotiations and benchmarking with European and international intergovernmental transport organisations and agencies.
independent expert evaluation of research proposals, and ex poste evaluation of research projects.
briefings, training materials and advice on research policy, the structure of national and international research programmes, opportunities for transport policy and applied research, and the formulation of successful proposals.
advice on the dissemination of transport policy research results and internet based research dissemination tools.

Selected Achievements

Advisor to the Highways Agency on the legal, institutional and organisational issues and policy implications of the Video Information Highway and distribution of CCTV traffic images (as a source of travel information) to HA partners and the public, utilising traditional media and new and emerging platforms.
UK National Contact Point for transport policy and applied research across the EU's Sixth Framework Programme for Research and Technological Development (2003-2006) - covering surface transport, aeronautics, GALILEO, transport security, and modelling, forecasting and policy evaluation tools. Advisor also on related European initiatives: Marco Polo, Intelligent Energy Europe, Preparatory Action on Security, Technology Platforms, ERA-NETs, COST, EUREKA and ECMT's Transport Research Centre.
UK Representative on the Benchmark Group of the Transport Research Knowledge Centre - a web-based resource for national and European policy development and implementation.
Expert Evaluator for the European Commission of research proposals in surface transport, aeronautics, support for policies, and science and society.
Development of course materials for the Civil Service College's course on "Research and Central Government".
Strategic planning of the OECD's (now ECMT's) Road Transport and Intermodal Linkages Research Programme - as Vice-Chairman and member of its Bureau.
Development of the evaluation specification for the OECD's Road Transport and Intermodal Linkages Research Programme.
Consultant to the OECD's Maritime Transport Committee - development of a discussion document for member countries on the Shipping Annex to the GATT Uruguay Round on Trade in Services; and coordination of members' negotiating position on the UNCTAD Review of the UN Liner Code Conference.

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Alasdair Macmillan

Allpark Associates Ltd

based in WEST HORSLEY, Surrey

Tel / Fax: (+44) (0)1483 283750 ; E-mail

Alasdair Macmillan has fourteen years of senior level experience in the car parking industry - seven years at board level in two leading parking equipment companies & seven years of independent parking sector consultancy. He was President of the British Parking Association in 1994/5 and has been an elected and active member of the Executive Council of the Association since 1987. He is a Fellow of the Institute of Management Consultants and an Associate Member of the Institution of Mechanical Engineers. Following many years of board level experience within car park equipment and other engineering SMEs he established Allpark Associates Ltd in 1993 to provide an independent consultancy service to the car parking sector. The Company now has a prestigious client list including large and small Local Authorities, Government Agencies, Universities and blue chip companies.

Services Provided

Parking control system design and specification
Tender documentation and evaluation, supplier selection
Supervision of system installations
Management training in relation to car park operations
Codes of practice
Project management
Market evaluation

Selected Achievements

Installation of a world leading car park control system at Manchester Airport
Promotion of and support of the ACPO initiative to introduce the Secured Car Park Award scheme which is backed by the Home Office and administered by the AA.
Major contribution to the University of Westminster parking study funded by the Rees Jeffreys Road Fund and published as the book 'Parking Perspectives'.
Determined the Parking Industry need for a specialist NVQ, obtained funding from DfEE and project managed the development of the Award.
Development of the code of practice to pilot use of CCTV to monitor traffic offences in London bus lanes
Technical specification of a major networked Pay & Display system for a central London Borough including installation, maintenance & tender documentation.

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Robert Mansfield, BA, MA, MBA, MICE

based in FARNHAM, Surrey

Tel: (+44) (0)1252 712401 ; Fax: (+44) (0)1252 713225 ; E-mail

Robert Mansfield is a Chartered Civil Engineer and Transport Planner with more than 30 years experience in the planning, design and construction of road and railway transport systems in the UK, Europe and Developing Countries. He worked for many years with the Overseas Unit of TRL, was seconded to Malaysian Public Works Department as the highway-training adviser and then was a director of a major firm of civil engineering consultants. Robert has been an independent consultant since 1996. During that time he has had several short commissions with the European Commission, to review projects in the Transport Telematics Research programme covering travel information, and has worked as a trainer in traffic engineering for the Bali Urban Infrastructure Project.

Specialist Skills

Staff training in developing countries
Transport planning
Traffic engineering
Transport telematics

Selected Achievements

Project responsibility for a variety of major transportation and road rehabilitation projects, including a new railway in the Czech republic; a study of the ports in Portugal; planning and design of a new ring road for Lahore; design of the rehabilitation and maintenance of 160 kms of urban roads in Ghana; maintenance and upgrading of the east-coast road in Madras. Work in all of these projects involved traffic assessment, engineering options, engineering materials, economic and financial analysis and overall project management.
Training adviser on project to provide training and career development for technical staff in Botswana, and to set up a new highway training programme for public works department in Malaysia.
Managed Hampshire County Council's SCOPE/ROMANSE transport telematics project for the European Commission, which involved implementing and evaluating a package of applications aimed at improving travel conditions and reducing congestion in the Southampton area. Management responsibility for staff resources, project financial control, budgeting, and proposals.
Responsible for study of rail travel demand study in Spalding, UK, covering both passenger and freight traffic and evaluating improvement options.
Developed new methods of evaluating potential highway capacity, while assessing and evaluating options for access to Gosport, UK.
Responsible for assessment work on bypasses to Bexhill and Hastings, UK, including traffic forecasts, models and economic evaluation.
Traffic engineer for the UK Department of Transport with responsibility for checking traffic surveys, modelling and forecasting for two regional offices, and for providing advice to regional offices and consultants.
Worked as railway engineer and bridge engineer for British Railways and engineering consultants.

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Terry Mulroy, OBE, MSc, DLC, DIC, CEng, FICE, FConsE

Transport Planning (International) Ltd

based in BIRMINGHAM

Tel: (+44) (0)121 333 3433 ; Fax: (+44) (0)121 359 3200 ; E-mail

Qualifications

Honours Diploma of Loughborough College in Civil Engineering
Diploma of Imperial College (University of London)
Master of Science (Cornell University USA)
Fellow of The Institution of Civil Engineers (UK).
Fellow, Association of Consulting Engineers.

Selected Achievements

Development of transport policies and strategies at local, regional and national levels. Preparation of Structure Plan, UDP and TPPs.
Design and implementation of urban traffic and environmental management (including parking) schemes for many historic cities and smaller towns, schemes including innovative lorry management proposals designed to assist the freight industry and the environment.
Work for the European Commission has involved evaluation of proposals for Telematics and Energy issues in Transport and Institutional issues affecting the implementation of transport telematics.
Development of route safety appraisals and safety audits. Member of development group for Road Safety NVQ's.
Project Manager for wide range of traffic engineering measures including parking schemes, direction signing, junction improvement, signal schemes and bus priority measures.
Chaired two inter-Institutional Working Parties concerned with Paying for Transport and Transport 2020 - An engineer's view of what an excellent transport system could look like. Former Chairman of Institution of Civil Engineer's Transport Board.

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Nigel Wall, BSc, C.Eng, MIEE

Shadow Creek Consulting Ltd

based in IPSWICH, Suffolk

Tel: (+44) (0)1473 210159; E-mail

Nigel Wall offers specialist knowledge of the Intelligent Transport Systems (ITS) industry, supported by project management and consultancy skills based on 30 years experience of conceiving and delivering new telecommunications and IT products, services and solutions. He specialises in creating innovative, deliverable business propositions that target real customer needs, and the complementary role of finding commercial applications for innovative technology. He can think out-of-the-box, and then progress ideas to create deliverable concepts. A particular strength is the ability to identify potential problems at an early stage, and ways to overcome these, essential for viable solutions and plans. He brings a broad technical skill base including: requirements capture, systems specification, architecture development, design, integration and evaluation. Technology specialisms include audio, data and video systems; radio and mobile systems, particularly mobile data. He also offers commercial and business analysis skills required for the preparation of bids, project work, and direct customer contact. He has extensive experience of leading teams of people with a wide range of skills and abilities, ensuring the delivery of a variety of innovative IT projects and systems, to tight time, cost and quality targets.

Services Provided

· Consultancy to assist commercial and government organisations to develop their strategy and policy.

· Formulation of benefit-driven customer propositions.

· Identification of market opportunities, matching capabilities to a gap analysis.

· Identification of potential clients, partners, suppliers and competitors from an extensive knowledge of the ITS marketplace.

· Requirements analysis and the development & documentation of specifications.

· Bid development, documentation and management for potential suppliers.

· Tender adjudication and negotiation on behalf of clients.

· Project management of Design, Development, Implementation and Acceptance Testing (representing either the supplier or the customer).

· Preparation and delivery of technical seminar papers and training material with 17 conference papers presented on ITS subjects, several articles in Specialist Journals and a book chapter on Systems Architecture and Communications.

· Expert witness: to provide peer reviews of other people's work or specialist analysis, interpretation, opinions and guidance

Selected Achievements within Shadow Creek Consulting Ltd.

· Advice to BT on tactical and strategic solutions to Urban Traffic Control communications problems.

· Advice to BT on new business opportunities arising from ITS.

· Represents BT at the Intelligent Transport Society for the UK (ITS UK), where he is currently serving a second term as Technical Director.

· Chaired the session on Public Private Collaboration at the Smart Moving International Conference, Birmingham 7^th to 10^th April 2003.

· Completed a short report on the potential for 3G mobile radio to support Travel & Transport Information services (TTI) for the European Union within the Atlantic project.

· Assisted Carl Bro in the development of a 10 year strategy for London Bus Services Ltd to provide AVL and communications services to support efficient service operation and the provision of customer and management information.

· Awarded contract by DTI to provide advice on downstreaming benefits from the Traffimatics project www.traffimatics.org - paper presented at the IEE

· Appointed peer reviewer by Faber Maunsell for the CVHS strategy development project for Department for Transport.

· Represented ITS UK at a DTI Trade Partners inbound trade mission to the Hong Kong Wireless Technology Industry Association.

Selected Achievements in previous employment at BT

· Provision of satellite communications systems for BT including specification, bid adjudication, design review, factory + commissioning + acceptance testing for Madley Earth Stations.

· Design, development, field trialing and migration into production of audio and video conference systems.

· Led work on mobile data, including the development of the TETRA standard, and exploration of the potential for BT to launch a dedicated mobile data network.

· Project Manager for European DRIVE project CIDER. Led BT's involvement in DRIVE project SOCRATES and PLEIADES, QUARTET, & LLAMD in Framework 3.

· Served on the Transport Telematics Requirements Board, setting the requirement for Framework 4, and subsequently served as EU Expert in the evaluation of bids.

· Special assignments within BT:

o worked with CAP Gemini on development of BT's Breakout strategy, developing a radical 10year business plan for BT.

o developed and installed an initial ISO9001 quality management system for BT's R&D organisation.

o Masterminded the "Innovation 97" showcase - a two-week exposition of BT's innovation and its relevance to real business needs.

· Championed and programme managed BTexact's move into the Customer Solutions business, building up an £11M business in the first year.

· Provided thought-leadership on "mass-customisation" - guest editor for the special edition of the BT Technology Journal: Customer Solutions (April 2000)

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